WP-CRM System is a plugin that I built back in 2015 to use in my own website design business. I wasn’t entirely happy with the options that were available on the market either due price, or lack of features. So, like a developer tends to do, I built my own software that fit my needs. I also made it available to the public as a free plugin. As new features were requested by users, I made it into a freemium plugin.
About WP-CRM System
One of the issues I had with CRMs on the market was putting all of my company data on a third-party platform. I didn’t really own my company’s data, I was just renting space on another company’s service. While I have no reason to believe that these companies would do anything nefarious with my company’s data, I also had no real way of knowing what happened with it. The same idea applies to why someone might use WordPress versus Wix or Shopify. You want to own your data. If any of those companies closed up shop, you’d lose your site and potentially your livelihood. With WP-CRM System, I wasn’t comfortable handing over all of my customer records to third-party CRMs, so I built my own on a platform (WordPress) that I knew and trusted.
Another issue I had with third-party CRMs was that it was cumbersome to enter new contacts into their platform. If a new lead contacted me, I would have to copy and paste their info into a CRM. WP-CRM System will create a new contact whenever someone fills out a form. Over time I enhanced this to create new contacts for other use cases, such as e-commerce sales.
Additionally, I really didn’t want to pay a monthly fee just to be able to access my company’s data. It felt like I was locked into a system that I would have to keep paying into to view my company’s information. That just didn’t sit right with me. WP-CRM System provides extensions for an unlimited number of users, for one low annual fee.
So, that’s why I created WP-CRM System in a nutshell. It let me maintain control over my company’s data, made it easier to administer, and avoided pricey fees.
Why Sell WP-CRM System
Over the last few years, Amplify Plugins has been focusing more on plugins that are add-ons for e-commerce sites. While a CRM has a sales angle, it just wasn’t fitting into the product mix that we wanted. For that reason, I decided to put it up for sale. You can read more about that decision in this post.
About Mario Peshev
Mario Peshev is a recognizable name in the WordPress ecosystem, a technical entrepreneur and the founder of DevriX – a 50+ member development and support team profiling in enterprise-grade solutions. Peshev runs other ventures within WordPress and toward the broader business community, and a CRM solution is a necessity for millions of businesses out there.
As a WordPress Core contributor and a prominent member in our community, he is a natural fit capable of growing the business further.
FAQs for Existing WP-CRM System Customers
I’ve been a part of four plugin acquisitions in the past. I’m sure existing WP-CRM System customers will have a few questions like other customers have had in the past. I’ll do my best to answer the questions I think you’ll have.
Do Existing Customers Get Updates and Support?
Yes! Peshev has agreed to continue supporting existing customers until their current licenses expire unless they renew. Currently, the onboarding is handled by another WordPress player under his supervision, Premium WP Support.
If you previously purchased WP-CRM System from Amplify Plugins, you really shouldn’t notice any difference after the purchase. Your license key will work the same today as it always has up until it expires. Any ongoing updates will come through to your site as usual.
Where Can Customers Access Their Account?
You should also be able to access your account at https://www.wp-crm.com as you always have been able to. Your username and password should also still be the same.
What Will Happen To Subscriptions?
Unfortunately, some subscriptions that otherwise would automatically renew might need to be manually renewed this first time around.
If you previously purchased with PayPal, you should login to your WP-CRM System account and update your payment method. Your subscription will not carry over since PayPal does not allow subscriptions transfer from one company to another. Existing PayPal subscriptions were canceled, so Amplify Plugins will not charge them again.
If you previously made a purchase by credit card, you will want to login to your account to make sure your credit card information is up to date though.
If you have questions about your subscription, you can reach out via the contact form on WP-CRM.com.
Who Should Customers Contact for Support?
The support links on the WP-CRM System website should still continue to work. They will direct you to Premium WP Support instead of Amplify Plugins support though. I have agreed to be available to their support team for the next few weeks to ensure a smooth transition. After that transition period, Peshev’s very capable team will handle all support and development.
It’s been nearly 5 years since I first developed WP-CRM System. I remember the excitement I had from the first customer. Thank you to each and every customer and community member that I had the pleasure of interacting with through the plugin. I am confident that you are in good hands with the new ownership, and excited to see where they take the plugin in the future.
Good luck Mario, and the rest of the team!